Intelligent Numbering

An intelligent number is a number of your choice, which cleverly manages your calls for you, independent of the telephone line.

Many businesses are finding the use of an intelligent number beneficial. Non-Geographic Virtual Numbers allows your business to have non-geographic numbers for your business phones and faxes. These Virtual Numbers won’t ever change, even if the company relocates offices. This is why having an intelligent number is hugely beneficial as your business adapts and grows.

01/02 Local Numbers
Townley’s Virtual Numbers allow your business to advertise a number corresponding to every city you wish to target enquiries from even though your business may be based hundreds of miles away!

084 – Chargeable Service Numbers
Calls to 0843 numbers, 0844 numbers and 0845 numbers are charged at higher rates than standard phone calls. The cost of calling includes a service charge of up to 7p per minute or per call which is used to fund the service provided, on top of a standard access charge made by the caller’s phone company.

087 – Chargeable Service Numbers
Calls to 0870 numbers, 0871 numbers and 0872 numbers are charged at higher rates than standard phone calls. The cost of calling includes a service charge of up to 13p per minute or per call which is used to fund the service provided, on top of a standard access charge made by the caller’s phone company.

03 Numbers
03 numbers are commonly used for customer service and enquiry centres, sales lines and helplines. The following features apply to all numbers starting with 03:
• Cost the same to call as a normal ’01’ or ’02’ landline
• Included in calling packages on the same terms as normal landlines
• Cannot generate money for the call recipient
• Not associated with any particular location
• Offer businesses advanced facilities for routing and redirecting calls

Intelligent number

We ensure that we’re always getting the best prices for our customers


Disaster Recovery

We know that Telecoms services are business critical and that a major disaster could bring your business to a halt. Townley specialise in inherently resilient solutions, but even then, disaster can still happen.

Flooding, fire, or even trigger happy pneumatic drill operators can bring your business to a sudden halt. As businesses nowadays rely so much on the ability to communicate with clients 24/7, downtime can be disastrous. Money is lost in terms of loss of sales but also your brand image can be rapidly damaged if customers cannot contact you.

Did you know that the main reason for IT downtime in a business is human error followed closely by unexpected updates and patches? At Townley we continually nurture and develop our client’s own tech skills so that if disaster does strike, the reason is due to external forces!

We can help you build a Disaster Recovery Plan, as well as providing off-site hosted disaster recovery solutions to always keep your business online. We’ll also create a Business Continuity Plan for your company, allowing you to keep running, if for any reason your office is out of action.

 

Intelligent Number Disaster Recovery

Why work with Townley?

Townley committed

Committed

We deliver first class customer service, teamed with honest consultations and advice

Townley fast

Fast

We ensure that your new services are delivered as quickly as possible for a seamless transition process

Townley connected

Connected

Through leading manufacturers, we supply flexible and innovative tailor-made system solutions

Townley support

Support

We appreciate the business critical nature of our services, so always offer proactive and reassuring support