Meet the Team

It’s the people at Townley who really make it what it is! Many of our customers will have already met or spoken to a large percentage of our team, which is made up of talented, interesting and unique characters. Each individual has their own set of skills and bank of knowledge which ultimately helps us to excel in our industry and form brilliant relationships with our clients. Find out more about our team below.


Paul founded Townley in 1993 and has watched it grow into what it is today! Paul loves to get stuck in to jobs and getting his hands dirty so you'll regularly find him doing handyman duties - he just loves to fix things! Paul is also partial to a bit of clay pigeon shooting and spending time in the English countryside. 

Joe T
Chief Executive Officer

Joe Townley is the CEO of the Townley Group. He makes sure that all of the companies within the group are working well together to offer complete office solutions to companies across the UK. In his spare time, Joe rides the Cresta Run and enjoys travelling and the theatre.

Joe B
Technical Director

Joe ensures that all the Technical aspects of the business are spick and span. He's also an Ethical Hacker and Cyber Essential Practitioner. Some may say he is a nerd, but we prefer 'IT Genius' or 'Cocktail Master' at weekends.

Operations Director

Fil has been with Townley since the very, very beginning, so she knows the company like the back of her hand! Fil oversees all the day-to-day operations and ensures everything is running smoothly and seamlessly. When she's out of the office, Fil loves taking a trip to the Lake District to go walking or chilling with a book!

Account Manager

Shaun makes sure our clients are getting the best set up for their business, informing and suggesting brilliant IT and Telecoms solutions to businesses across the UK. Shaun is a keen cyclist and enjoys going on adventures with his future wife, his bike and his dog! 

Business Development

When Dave's not out spreading the word of how great the Townley Group is, he's riding through the hills of Wales and North West England on his Harley Davidson - which is his pride and joy! Dave enjoys rocking out in his spare time and is an avid shower singer

Support Engineer

Steve is a highly skilled problem solver with all things technical! Steve is based up North but always drops  by for a visit if he's in the area! Steve is currently trying to invent a teleportation device, he expects this will be completed by 2045, watch this space.

Customer Support

Phil is a proper family man and loves spending time with his wife and daughter and making his way round the restaurants that Chester has to offer, any recommendations anyone? In the office, Phil makes sure our customers are happy and if you've ever called the office - you've probably spoken to Phil! 

Customer Support

Emma organises the customer support team and also offers support and guidance to our customers. Emma loves baking cakes, pies and other tasty treats and the rest of the office love it when she brings in her bakery delights! 

Customer Support

Chantelle keeps our customers smiling, answering questions and resolving any issues. Chantelle is a big movie fan and loves going to the cinema to see the newest releases! 

Customer Support

Ayeisha offers customer support, keeping everyone happy! A massive animal lover, Ayeisha loves going to Chester Zoo and is a regular visitor, other hobbies include getting stuck into a good murder mystery book!

Customer Support

Matt answers all product and service related questions and builds trusting relationships between Townley and our customers. Matt is very active outside of work and spends a lot of time in the gym! If he's not working up a sweat on the treadmill he's at home doing anything arty, joined by his two geckos!  


Sian is a Chartered Accountant and has 20 years’ experience in accounts. Originally from South West Wales, Sian is a trustee for local charities, and enjoys spending time at her holiday home in the foothills of Snowdonia, walking, cycling and looking after her 2 young boys.


Jane looks after the company accounts and makes sure everything is as it should be! Jane loves gardening and the wildlife that comes to visit her and her husband; woodpeckers, hedgehogs, herons and badgers! When she's not in her garden, she is out playing Bingo with the girls.


Ruth ensures all the finances are in check and that accounts procedures are all in place. Ruth likes to spend time with her kids and her pet dog, going for walks and chilling out  .. her other secret talent is interior design, she loves putting together colours, patterns and textures to create lovely living areas!


Collette improves financial efficiency and ensures that statements and records comply with laws and regulations. At weekends, you'll find Collette on the dance floor, having a boogie to ABBA! and at home you will probably also find Collette in the kitchen, dancing to ABBA!


Eirlys helps with the smooth running of the accounts department. Eirlys spends her free time with her grandchildren, taking them for picnics, swimming and doing jigsaws.