Townley was founded in 1993 by Paul Townley. Starting as an independent mobile phone service provider, the company later developed in line with the newly emerging fixed line telecoms market.
Townley is a strong player in the SMB market, now offering customers the complete office solution. Townley is a well-established business with over 25 years of dealing within the IT and Telecoms market. Through great customer service and retaining customers, it has propelled Townley into the business it is today, allowing the company to grow their portfolio of products and services and offer even more to their customers. An extensive IT, Data and Telecoms product portfolio has seen Townley become one of the leading complete telecoms providers in the UK.
Using a consultative approach and leading manufacturers, Townley supply flexible and innovative tailor-made solutions that not only meet their customers’ requirements, but also ensure the best price possible. With offices based all over the UK, a member of the Townley team is never far away, ensuring personal, fast and dedicated support to all customers.
Our Story So Far...
And we have lift off!
1993 – It was in April of this year that Townley Communications Ltd is founded by Paul Townley, and so the journey began from a shed in his back garden. Little did Paul know what lay ahead…
A full service provider…
Townley Communications became a service provider, rather than just renting out handsets to businesses (as mobile phones were too expensive to own in those days!) We began providing bespoke tariffs and contracts for our customers in order to offer an improved service for businesses.
First Proper Office!
We moved into our first proper office on the High Street in Tarporley, Chester and started to take on ever-bigger customers. This year THE phone to have was the Nokia 7110, or ‘The Matrix Phone’.
After continued success and company growth, Townley moved from Tarporley to Chester Business Park to accommodate the growing business. Things were going swimmingly!
Changing things up
in 2004, we started Townley Network Solutions to broaden our offering beyond mobile and offer our customers fixed line services, too.
Along came Vodafone
We had grown rather popular. So much so, in fact, we were one of the largest independent mobile providers in the UK. As a result, Vodafone made us an offer, and acquired our mobile base, leaving us to concentrate on our fixed line business and other services like data connectivity.
Forming a group
In 2012, we became acquisitive. Our first purchase was Cambridge based Fibrenex Ltd, bringing a base of clients in the south and east of the country along with expertise in PBX delivery and a Mitel reseller licence.
Expanding the group
Next on the acquisition trail, was Comms Management Ltd, a thriving telecoms business in North Wales that came with a great team of employees and some lovely customers. And we added the Welsh language to our list of skills. Mae’n bleser gwneud busnes yng Nghymru!
And another one!
Recognising that IT and Telecoms were merging services, we added Pyranet UK Ltd to the group to offer our clients a complete solution to their office technology requirements. Pyranet was a natural fit with the group with their ethos of excellent customer service and innovative technology. We have recruited employees..Read More
And another office move
A growing group needs a great headquarters! In 2017, we moved into a brand new office on Chester Business Park.
We continue to grow as a business, with more and more clients turning to us to help them on their IT and Telecoms journey.